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Customer Service Jobs in Dubai 2024 | Dubai Jobs
Imagine a job where you get paid to help people and learn cool stuff! That’s what customer service in Dubai is like. They need awesome people to answer questions, be patient when someone’s frustrated, and even solve problems like a superhero! The best part? These skills are like superpowers that can help you with any job you want later.
Think of it like working at a giant video game store or helping out at your favorite restaurant. There are tons of places in Dubai looking for customer service people, from offices to big companies. It doesn’t matter if you’re just out of school or already have some experience under your belt, this could be a super fun way to start your career!
- Please read the information carefully before you apply
| Profession Name | Customer Service |
| Benefits | As per UAE Allowances |
| Qualification | Diploma Holders/Good Commination skill |
| Gender | Both Males/Females can apply |
| Job Location | Dubai |
| Salary | Feel easy to talk with the interviewer |
| Experience | An Absolute Necessity |
| Date Updated | 2024-05-06 |
| Prefer Languages | Arabic & English |
A Detailed Overview — Customer Service Jobs in Dubai
Imagine a job where you get paid to be a super helpful friend! That’s customer service! Instead of fighting bad guys, you help customers who might be a little confused or frustrated. You listen to them as you listen to your best friend when they need something, figure out what they need help with (like figuring out the coolest new video game!), and then BAM! You help them find what they’re looking for.
The more you help people, the better you get at it, just like you get better at solving puzzles the more you do them! And guess what? Companies that treat their customers like awesome friends benefit too! Happy customers come back again and again, just like you keep wanting to hang out with your best bud. This makes the company super popular and leaves the other stores in the dust!
Dubai’s Thriving Economy and Rising Customer Service Expectations
Dubai is like a super-fun amusement park for businesses! Imagine tons of tourists visiting, cool new buildings popping up everywhere, and even video game money (sort of!) being super popular. Because of all this excitement, businesses need awesome customer service people to help their customers. Think of them like helpers at your favorite game store, answering questions and making sure everyone has a good time! The more businesses that come to Dubai, the more helpers they need. Even famous companies from around the world are setting up shop!
Top Companies Known for Customer Service Jobs
There are the following companies,
- Dubai airport
- Metro
- Etisalat
- Emirates
- Roads & Transport Authority
Challenges During These Jobs
- Customer service challenges include managing expectations, language barriers, and high pressure.
- To excel, be proactive, communicate effectively, understand products/services, and show empathy and patience.
- Time management and multitasking are crucial, especially with high call volumes.
- Continuous learning, staying updated, and using technology help overcome challenges and deliver exceptional service.
- Organizations offer training and support to help navigate challenges and build customer loyalty.
Available Job Positions
- Call Center Agent
- Customer Service Executive
- Customer Service Agent
- Client Relations Specialist
- Customer Support Associate
- Help Desk Analyst
- Customer Experience Manager
- Guest Services Coordinator
- Technical Support Representative
- Client Success Manager
- Service Desk Specialist
- Customer Service Supervisor
- Customer Service Officer
Salary & Rewards
- Flexible Schedules
- Healthcare Coverage
- Paid Time Off
- Housing Allowances
- Bonuses and Incentives
- Training Opportunities
- Employee Assistance Programs
- Recognition Programs
- Retirement Plans
The requirement to Apply for Customer Service Jobs
- High school diploma or equivalent (degree in a relevant field a plus).
- Proficiency in English is required, and additional languages are a bonus.
- Customer-centric mindset with understanding and courtesy.
- Basic computer skills and familiarity with office software.
- Knowledge of company products or services.
- Proficiency in CRM software preferred.
- Call center experience with telephony/software (for some roles).
- Knowledge of data protection and privacy regulations.
- Understanding of security protocols for client data protection.
How To Apply?
If you are interested in this job then we have made the application process very easy,
- Browse open positions: “List of Available Positions”.
- Apply on LinkedIn (if applicable): Click the chosen role for the job page.
- Apply on the website: Apply directly for specific roles.
- Use Easy Apply (optional): Apply quickly (if available).
- Update LinkedIn profile: Reflects resume and highlights achievements.
- Consider personalized message (optional): Show interest in specific roles.
Available Positions
| JOB TITLE | LOCATION |
| Technical Support Representative | Caterpillar Inc. | Dubai, UAE |
| Desktop Support Specialist | Crossover | Dubai, UAE |
| Customer Success Manager | Retail Unity B.V. | Dubai, UAE |
| Customer Service Representative | First Abu Dhabi Bank (FAB) | Dubai, UAE |
| Customer Service Representative | BloomingBox | Dubai, UAE |
| Customer Service Supervisor | The Ripe Market | Dubai, UAE |
| Customer Service Executive | Field International Group Limited | Dubai, UAE |
| Customer Service Officer | Zurich Insurance | Dubai, UAE |
| Customer Service Representative | Sharaf DG | Dubai, UAE |
| Customer Service Representative – Female | Bestax Chartered Accountants | Dubai, UAE |
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